The End Of an chapter
After years of pouring my heart into Ivory London, I’m stepping into a new season of life — I’m about to embrace retirement and all the joys that come with it. Thank you for being part of this incredible journey. It’s been an honour — and now, it’s time to say goodbye.
With love,
Clara
About Clara
Clara stood in the heart of her beloved shop, Ivory London, her fingers gently tracing the smooth surface of a necklace she had once crafted. With a bittersweet smile, she addressed the few loyal customers who had become friends over the years. “It’s time,” she said softly, her voice filled with a mix of pride and sadness. “I’ve spent my life creating these beautiful pieces, but I’m growing older, and it’s time for me to step back and enjoy the quiet I’ve earned. It’s hard to say goodbye, but I’m ready to retire and let the next generation carry on the craft I’ve loved so much.”
30 day money back guaranty
Not quite right? No worries! You can return or exchange your item within 30 days.
Premium Quality
Made from high quality materials, our products offer durability with there lasting quality and versatile style.
elegant Designs
We select elegants designs that blend sophistication and timeless style, perfect for elevating any wardrobe with refined beauty.
FAQs
Once your order ships, we’ll send you a tracking link via email. You can use this link to monitor your parcel’s progress at any time. If you haven’t received it, please check your spam folder or contact us
You may return items within 30 days of delivery if they are:
- In original, unworn condition
- Returned in original packaging
We do not offer free returns. For details, please email ivory.londonn@gmail.com with your order number.
We're here to help! Please email us at ivory.londonn@gmail.com with:
- Your order number
- A brief description of the issue
- Any relevant photos (if applicable)
Our support team typically replies within 24–48 hours.
Orders are typically processed within3 business daysafter being placed.
Yes. Returns may be refused if:
- The item is worn, used, or damaged
- Hygiene-related products are not in original condition
- The return is sent after 30 days
Additionally, returns must be sent to our designated warehouse—not to the sender or a UK address.
If your tracking shows “shipment information received,” your item is queued for dispatch. Delays may occur during high order volumes. We’ll notify you of any major disruptions.