What is the Return Policy?

You may return items within 30 days of delivery if they are: In original, unworn condition Returned in original packaging We do not offer free returns. For details, please email ivory.londonn@gmail.com with your order number.

I Have an Issue With My Order. How Can I Contact You?

We're here to help! Please email us at ivory.londonn@gmail.com with: Your order number A brief description of the issue Any relevant photos (if applicable) Our support team typically replies within 24–48 hours.

Are There Exceptions to the Return Policy?

Yes. Returns may be refused if: The item is worn, used, or damaged Hygiene-related products are not in original condition The return is sent after 30 days Additionally, returns must be sent to our designated warehouse—not to the sender or a UK Address.

Ily - Hug Pendant Necklace

Name: Ily - Hug Pendant Necklace
Brand: Ivory London
Price: 19.99 GBP
Availability: InStock

£200.00 £19.99 Save 90%

CLEARANCE - Low Stock
Backordered, shipping soon

Free Shipping with Royal Mail

Desgined in the U.K

30 Days Money Back Guarantee

CLOSING SALE LIVE NOW UP TO 70% OFF :Inventory is limited, but still available if you can add to cart

Forever in the heart - a sign of everlasting love

With the ILY necklace, you can carry the memory of your faithful companion close to your heart - today and forever. The lovingly designed hug pendant captures the intimate bond between you and your four-legged friend. More than just jewelry, ILY is a daily source of comfort and a silent sign of gratitude for all the traces your dog has left in your life.

Symbolic design: Delicate silhouette of a dog - a loving embrace in jewelry form

Material: Precious alloy with 14K gold plating - as precious as your memories

Chain length: Individually adjustable - for a perfect fit in your favorite place

Emotional gift: For everyone whose heart belongs to a dog

Timeless elegance: Discreet enough for everyday wear, special enough for big moments

Only today: Free Shipping Across U.K

Every package from us includes a handy Royal Mail code, so you can follow your order’s journey every step of the way! You'll receive your code via email within 24-72 hours after placing your order. Stay in the loop and get excited for your delivery!

If our product doesn't meet your expectations, no worries! You can return it within 30 days of receipt. Just reach out to our friendly customer service

Check our return policy for more details! We’re here to help!

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About Clara

Clara founded Ivory London with a vision to create timeless, exquisite jewelry for those who appreciate craftsmanship and beauty. Each piece reflected her passion for detail and dedication to the art of jewelry making. Now, as Clara prepares to embrace retirement and a new chapter, she is closing this journey with gratitude — unveiling a final collection that marks the end of a story built with care, creativity, and heart.

30 day money back guarantee

We want you to love your purchase. If for any reason you're not completely satisfied, return your item within 30 days for a full refund. No hassle, no questions — just thoughtful service and peace of mind.

10,000+ customers 🩷 Ivory London

"I recently purchased a pair of earrings from Ivory London, and I couldn’t be more thrilled with my choice. The craftsmanship is exquisite, and they have just the right amount of sparkle to elevate any outfit. I love how versatile they are—perfect for both day and night wear. Highly recommend to anyone looking for elegant and timeless pieces!"

Isla M. - London

"I bought a pair of earrings from Ivory London for a special occasion, and they were absolutely perfect! The design is so elegant and timeless, and they added the perfect touch of sophistication to my look. Comfortable to wear all day, and they catch the light beautifully. I’m already eyeing more pieces!"

Megan L. - Liverpool

"I bought a bracelet from Ivory London for my sister’s birthday, and she absolutely loved it. The quality is stunning, and the subtle design makes it perfect for everyday wear or special occasions. I’ll definitely be returning for more!"

Emma J. - Manchester

"I received a necklace from Ivory London as a gift, and it’s become my favorite piece of jewelry. The delicate yet intricate design makes it stand out without being too flashy. It’s the perfect balance of understated elegance."

Lucy T. - Bristol

"I’ve been a loyal customer of Ivory London for years, and I can’t recommend them enough. Their rings are so beautifully made, and every piece feels special. The attention to detail is second to none, and the quality is always impeccable. You can tell this brand truly values artistry."

Rachel H. - Glasgow

"I've been searching for the perfect ring for months, and I finally found it at Ivory London. The craftsmanship is unparalleled, and the design is so unique. I wear it every day and always get compliments. Definitely worth the investment!"

Sophie W. - London

30 day money back guaranty

Not quite right? No worries! You can return or exchange your item within 30 days.

Premium Quality

Made from high quality materials, our products offer durability with there lasting quality and versatile style.

elegant Designs

We select elegants designs that blend sophistication and timeless style, perfect for elevating any wardrobe with refined beauty.

FAQs

Once your order ships, we’ll send you a tracking link via email. You can use this link to monitor your parcel’s progress at any time. If you haven’t received it, please check your spam folder or contact us

You may return items within 30 days of delivery if they are:

In original, unworn condition
Returned in original packaging

We do not offer free returns. For details, please email ivory.londonn@gmail.com with your order number.

We're here to help! Please email us at ivory.londonn@gmail.com with:

Your order number
A brief description of the issue
Any relevant photos (if applicable)

Our support team typically replies within 24–48 hours.

Orders are typically processed within3 business daysafter being placed.

Yes. Returns may be refused if:

The item is worn, used, or damaged
Hygiene-related products are not in original condition
The return is sent after 30 days

Additionally, returns must be sent to our designated warehouse—not to the sender or a UK Address.

If your tracking shows “shipment information received,” your item is queued for dispatch. Delays may occur during high order volumes. We’ll notify you of any major disruptions.